At 99kr, your privacy is more than a formality. This document transparently explains what data we collect, how we use it, and the concrete steps we take to protect it from any threat.
Six core principles that form the foundation of how we handle every user's personal data
All data transmitted between your device and 99kr servers is encrypted using 256-bit SSL. No data travels in plain text or can be read by unauthorized third parties.
User data is stored on servers protected by a multi-layered security system — including firewalls, role-based access controls, and real-time intrusion monitoring around the clock.
You have the right to access, update, or delete the personal data we hold. Requests are processed by our team within a reasonable timeframe through official support channels.
User personal data is never sold, rented, or traded to any third party for marketing or commercial purposes without the explicit consent of the data owner.
We only collect data that is strictly necessary to operate our services. Each type of data collected has a clear purpose and is not used for anything beyond that.
This policy is written in plain language — not dense legal jargon. We believe users deserve to know exactly what happens with their data.
This Privacy Policy applies to all users who access, register, or use the services of 99kr in any form. By using our platform, you confirm that you have read and agreed to the policies set out here.
99kr deeply values the trust users place in us when choosing our platform as their digital entertainment destination. That trust can only be maintained through transparency about how personal data is handled — and that is the primary purpose of this document.
This Privacy Policy explains in detail: what types of data we collect from users, how that data is collected, the purposes for which it is used, who it may be shared with under certain conditions, how long it is retained, and what rights you have over your own personal data.
This document applies to all services provided by 99kr, including the web platform, mobile app, customer support services, and all other features linked to user accounts. This policy also applies to data collected offline through official interactions between users and the 99kr team.
99kr collects various types of data necessary to operate our services safely and effectively. The following are the categories of data we may collect from users:
Not all of the above data is collected from every user. Data collected depends on the type of interaction and services used. We apply the principle of data minimization — only collects what is strictly necessary.
Data is collected through several different methods, depending on the interactions that occur between the user and the platform 99kr:
Data collected by 99kr used exclusively for purposes relevant to the operation of our services. The following are the specific purposes for which this data is used:
99kr does not use user data for third-party marketing purposes without explicit consent. Promotional communications are only sent to users who have actively opted in during registration or through notification settings.
99kr does not sell or rent users' personal data to any party. However, under certain conditions necessary for service operations, data may be shared with the following parties:
All third-party partners working with 99kr are required to sign confidentiality agreements and may only use shared data for purposes explicitly defined in the cooperation contract.
99kr never shares user data with data brokers, advertising platforms, or marketing companies for commercial purposes. If you receive a communication claiming to be from 99kr but appears suspicious, contact our support team immediately.
Protecting user data is a responsibility we take very seriously. 99kr implements a range of technical and organizational measures to ensure data is stored and transmitted securely:
While no security system can guarantee 100% protection, 99kr is committed to continuously raising security standards in line with the latest cybersecurity threats. Our security team works 24/7 to ensure the platform remains secure.
99kr uses cookies and similar technologies to enhance user experience, ensure session security, and analyze how the platform is used. The following are the types of cookies we use:
You can manage cookie settings through your browser preferences. Please note that disabling essential cookies may significantly affect platform functionality.
99kr retains users' personal data for as long as necessary to fulfill the purpose of its collection, or as required by applicable legal provisions. The following are general data retention guidelines:
Once the retention period ends, data will be securely deleted using permanent deletion methods that ensure the data cannot be recovered.
Every user 99kr have the following rights over their personal data. To exercise these rights, contact our customer service team via live chat:
You have the right to request a copy of the personal data we hold about you, including details on how it is used and with whom it has been shared.
If the data we hold is inaccurate or outdated, you have the right to request a correction. Our team will process data correction requests within a reasonable timeframe.
You may request the deletion of your personal data under certain conditions, such as when your account is closed. However, some data must be retained to comply with applicable legal obligations.
In certain situations, you may ask us to restrict how we process your data — for example, while the accuracy of your data is being verified or disputed.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform, where technically feasible.
You have the right to object to certain data processing activities, particularly those carried out based on our legitimate interests. All objections will be reviewed and addressed seriously by our team.
Services 99kr is strictly intended for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
If we discover or receive credible reports that a person below the minimum age has created an account and provided personal data, we will immediately deactivate that account and delete all associated data in accordance with applicable procedures.
If you become aware of any underage individual using this platform, please report it to our customer service team immediately. Such reports will be acted upon with the highest priority.
99kr reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, new legal requirements, or platform service developments. All updates will be published on this page with a revised update date.
For material and significant changes, we will notify users via their registered email or in-platform notification at least 7 days before the changes take effect.
Continued use of the platform after any changes take effect will be considered acceptance of the updated policy. We recommend users check this page periodically.
If you have any questions, concerns, or requests regarding how 99kr handles your personal data, our team is ready to help. The fastest way to get a response is through the live chat available directly on the platform — our team is active 24 hours a day with an average response time of under 3 minutes.
For formal requests related to data rights (access, correction, deletion), you may also submit a written request through official support channels, including the required identity verification for security purposes.
Reach the 99kr privacy support team via live chat on the platform for all personal data-related inquiries. Our dedicated team handles privacy requests with clear procedures and high priority.
Enjoy the best gaming experience with complete peace of mind — your privacy and data security are always 99kr's top priority.
This platform is for users aged 18 and above.